FREE Bicycle Helmets!
In the city news for week of Sept 21st there will be coupons to cut out to redeem for free helmets for citycyle subscribers. The advice I have is that the coupons can be redeemed at city council libraries.
This is great news as I became a subscriber this week! During the registration process I was asked if I wanted to purchase a helmet for the discounted price of $25. I said no, but later thought it would be good to keep a helmet in the city so on the days I do want to use a hire bike and have not brought my helmet into the office I can still ride legally.
I then called JCDecaux call centre AKA citycycle to buy a discounted helmet and was told that as I was already a subscriber the discounted offer did not apply! JCDecaux also said there was no refund available! What happened to the cooling off period I thought we had here in Queensland? JCDecaux are pretty hard nosed and seem to be making up the rules as they go along!
I contacted the BCC and spoke to a very helpful lady there who informed me of the free helmet offer later this month. So JCDecaux you won’t be getting a penny more from me!